Privacy Policy

Privacy & Data Protection Policy — Suiteroket.com

Last Updated: December 2025

At Suiteroket, the protection and responsible handling of your personal information are fundamental to our business. This Privacy & Data Protection Policy explains how we collect, use, and safeguard your data when you interact with suiteroket.com. By using our services, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Actively Provide

When you make a purchase, create an account, or contact customer support, you may provide us with the following personal identifiers:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Details (Note: These are processed securely by PCI-compliant third-party payment processors; Suiteroket does not store full card numbers).

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data:

• IP address
• Browser type, device type, and operating system
• Interaction data (pages viewed, time spent, referral sources)
• Data collected via cookies and similar tracking technologies to improve site functionality and personalization. You can manage cookie settings through your browser.

2. How We Use Your Information

Your data is used solely for legitimate and necessary business purposes, including:

• Order Fulfillment: Processing your transactions, managing your account, and delivering your products.
• Customer Support: Responding to inquiries and resolving issues efficiently.
• Personalization: Enhancing your shopping experience and providing relevant product recommendations.
• Communication: Sending transactional updates, shipping notifications, and, with your explicit consent, marketing and promotional emails.
• Security & Fraud Prevention: Monitoring activity to ensure the security of our platform and prevent fraudulent transactions.
• Compliance: Meeting legal and regulatory requirements.

3. Sharing and Disclosure of Your Information

Suiteroket operates under a strict principle: We DO NOT sell, rent, or trade your personal data to any third party for monetary consideration or cross-context behavioral advertising.

We only share your information with trusted external partners when necessary for the operation of our services:

• Service Providers: We share data with essential third parties such as payment processors, shipping carriers (USPS, UPS, FedEx), and IT infrastructure providers. These partners are legally bound to handle your data confidentially and only for the specific services we contract them for.
• Legal Requirements: If required by law, court order, or governmental request.
• Business Transfers: In the event of a merger or acquisition, data may be transferred to the new entity, provided they adhere to confidentiality standards consistent with this policy.

4. Your Privacy Rights and Control

You maintain full control over your personal data. You have the right to:

• Access and Review: Request a copy of the personal data we hold about you.
• Correction/Update: Correct any incomplete or inaccurate personal data.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Deletion: Request the permanent deletion or restriction of your data, subject to legal limitations (e.g., maintaining transaction records for tax purposes).

To exercise any of these rights, please contact us directly at support@suiteroket.com.

5. Data Security Measures

We are committed to protecting your data. Suiteroket implements robust, industry-standard security protocols, including:

• SSL Encryption for all data transmission.
• Access Controls to restrict unauthorized personnel access.
• Regular security audits and updates.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, service your account, and comply with our legal, accounting, and reporting obligations. Data that is no longer required is securely deleted or anonymized.

7. Children’s Privacy

Suiteroket‘s website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information immediately.

8. Policy Updates and Contact Information

We may periodically update this policy to reflect changes in legal requirements or our operational practices. The updated version will be posted here with a revised “Last Updated” date.